COVID-19 UPDATE DETAILS

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Article About COVID-19

25 September 2020

Dear all,

Since the 1st of August it has been a joy for all of us at JOALI Maldives to once again welcome guests to our little piece of paradise.  We look forward to welcoming more of you and want you to be able to book with confidence knowing there is flexibility in place during what is still an uncertain time in many countries.  To assist with that we have updated our cancellation policies as follows:

New or existing bookings confirmed on or before 31 December 2020 for travel dates until 30 June 2021 can book safe in the knowledge that they can amend or cancel their booking without charge up until 7 days before their arrival date (excluding 22 December 2020 – 8 January 2021).

For any bookings in one-bedroom villas falling between 22 December 2020 – 8 January 2021, we will require 30 days’ notice for free cancellation. 100% cancellation charge will apply inside of 30 days.

For any bookings in two, three or four-bedroom villas falling between 22 December 2020 – 8 January 2021, we will require 45 days’ notice for free cancellation. 100% cancellation charge will apply inside of 45 days.

Guests are welcome to postpone their travel dates to any period until 30 November 2021 without charge. No additional charge will apply if the guests amend dates to a more expensive travel period.

The only period excluded for revised travel dates is 22 December 2020 – 9 January 2021.

The situation will continue to be monitored.

Please don’t hesitate to contact us should you have any questions - reservations.jomv@joali.com

Kind regards,

Alan Ball

Area Director of Sales & Marketing

JOALI Maldives

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